Customer Comments



These are just some of the comments we have received recently from satisfied customers by e-mail, letter, or over the phone.


"Rug received yesterday. I am very pleased with it - it is beautiful. Thank you."
From J. Hodges by e-mail.


"Thank you for my rugs, received this morning. They are exactly what I wanted and I have passed your details on to my daughter. Your clear web site makes searching through the different designs very easy. One satisfied customer."
From S. Hibbard by e-mail.


"THANK YOU my Arbil red extra large rug was delivered this morning, wow im very impressed with the look and the sheer quality of it 10/10. THANK YOU again for your excellent customer service and rapid delivery service 10/10."
From M. Bycroft by e-mail.


"i recieved my noble art rug today.its perfect for my dining room .thankyou for the efficiant service."
From Mandy Kadis by e-mail.


"Good afternoon, We have received our rugs thank you very much and are absolutely thrilled with them. Many Thanks"
From G. O'Neill by e-mail.


"Thank you for my rug today, delivered in record time. How refreshing when internet orders are so simple and they work! I'll be ordering one for the lounge next! Thanks! Adele"
From Adele by e-mail.


"I received the rug yesterday. I am very pleased with it. Thank you for the quick delivery. Yours sincerely F M Goad".
From F. Goad by e-mail.


"Dear Sirs. The rug has arrived this morning. We thank for the manner that you have dealt with it in short Courtesy Helpful and above all Professional. Regards, Tim"
From Tim by e-mail.


"Recieved my rug and i love it thank you very much for being quick with my order. Yours Mrs Mccurdy"
From J. Mccurdy by e-mail.


"I would like to take the opportunity to commend you on your efficient, courteous and professional service. It's so refreshing and very much appreciated. Thank you."
From Jean Salvin by e-mail.


"Thank you for your prompt and efficient service - and the friendly voices on the end of the phone line!"
From Margaret Cave by e-mail.


"Rug has arrived delighted with it thank you"
From P. Corfield by e-mail.


"Hi to The BIG Rug Store. I just wanted to say how absolutely thrilled I am with my new rug. It is fantastic and I am so impressed with the quality and look - its just lovely. THANK YOU so much. I will be recommending you and will definitely shop with you again. 10/10. Thanks. Claire"
From C. Harness by e-mail.


"Hi there, I just wanted to say thank you very much for my rug which I received this morning. What a beautiful rug, the quality is exceptional. What a wonderful way to shop, I ordered the rug on Friday night and it arrived Tuesday morning. What excellent service, beats trailing round the shops with a disgruntled husband. Thank you very much."
From Sandra Stewart by e-mail.


"Just a quick email to thank you for the rug. I received it yesterday which was super speedy after I had amended my order on Thursday. Thank you for the great customer service."
From Mrs L Lonie by e-mail.


"Just to say I have ordered a rug from you which turned up yesterday and I am pleased as punch with it. It's good quality for the price and turned up earlier than expected. Thank you very much."
From E. Hazelgrove by e-mail


"..we ordered yesterday and the rug arrived first thing this morning... we are absolutely delighted and would like to order two more rugs... thank you for your very good service, we will tell our friends..."
From Mrs V. Price (by phone)


"...thank you very much for the easy and uncomplicated handling..."
From J. Guertler by e-mail.


"Your Rug arrived this morning, we are very pleased with it. Thank you. Kind regards G. Ellis"
From G. Ellis by e-mail.


"Thank you for the excellent service you have provided. I ordered my rug yesterday and I have received it today. Thank you."
From J. Drury, Hull (by e-mail)


"Thanks for the quick delivery on the Rug I ordered Mrs delighted with it. "
From Mr N. Lowson by e-mail


"Very many thanks for the beautiful rug a few days' ago. It looks lovely on my living room floor and I'm very happy with it. Your efficiency is outstanding."
From K. Hockley by e-mail


"Hi, the rug I ordered was delivered today and would like to say how thrilled I am with it. The colour is an exact match to my suite and the quality is fantastic!! Many thanks - wendy"
From W. Wadd by e-mail


"just received my afghan rug. I am writing to tell you i am delighted with it and surprised how fast it was delivered to me thank you very much, i would be pleased to advise anyone to shop with your company, for service quality and speedy delivery"
From C. Morewood by e-mail


"..I found the same rug at John Lewis but you were much cheaper... the rug is excellent...thank you, I will tell my friends about you"
From D. Miller by phone.


"please compliment your web designer - it is so easy to move round the website...you can view rugs by colour or rugs by size with a couple of clicks....and it's good the way rugs you have viewed show up at the side so you can go back to them.."
From Mrs Blackburn by phone


"Thank you for my rug. It arrived today. It is absolutely fantastic. It looks just as pictured on the website. The quality is excellent. Worth every penny. Yours a very happy costumer."
From T. Moses by e-mail.